Urgent Action Required: Update Your Eaton SHC Software by January 31st, 2024 for Enhanced Security
We would like to bring your attention to an important update regarding the Eaton SHC remote server that will have a significant impact on your experience. Our top priorities are your security and uninterrupted service, and we're committed to ensuring a smooth transition to enhanced protection.
Reason for the Upgrade
As part of our commitment to providing you with a secure and dependable service, we are upgrading the Eaton SHC remote server. This update is critical for maintaining the highest level of data and interaction security.
Action Required
If you are using Eaton SHC software versions earlier than V2.5.x (2021), please be informed that you must update your software by January 31st, 2024 to avoid disruptions to your service.
To ensure the security of your data and continuous access to the Eaton SHC remote server, please follow the steps below:
Check the version of your SHC software
Verify the version of your SHC software to ensure it is up-to-date
Upgrade to latest version
If your version is older than V2.5.x (2021), upgrade to latest version (currently 2.6.2), which supports TLS 1.2.
Complete the update
To avoid disruptions, the SHC should be updated by January 31st, 2024
Consequences if Update is Not Performed
Failure to update your SHC software to at least version V2.5 (2021) or higher may result in the following consequences:
Loss of Remote Service: You could lose access to the remote services provided by the Eaton SHC server.
Loss of Update Functionality:Server-based update functionality will be unavailable, potentially leading to missed future updates and enhancements.
Advantages of the Upgrade
Enhanced Security: The new server operating system will receive security patches on a regular basis, reducing the risk of potential vulnerabilities.
Stronger Encryption: In order to improve data security, we will phase out outdated TLS encryption protocols (versions 1.0 and 1.1) in favor of the more robust TLS 1.2 protocol.
Why Transport Layer Security (TLS) Is Important
TLS is essential for securing your online interactions. It encrypts the data you send, making it extremely difficult for unauthorized parties to intercept and decipher sensitive data like passwords, credit card information, and personal correspondence.
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