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UPS services

Remote monitoring services for 1ph UPS

Connect your UPS without any compromise to security and availability. We offer remote monitoring service with and without warranty, enabling features such as health reports and early anomaly detection that help to mitigate downtime risk associated with the critical components.

Connected

Connected

Flexible remote monitoring service for 1ph Eaton UPS – whether it’s under warranty or not – with no obligation to renew the licence.

Connected Warranty

Connected Warranty

Total peace of mind with remote monitoring and a warranty extension of one or three additional years

Find suitable service for your equipment

Try Connected during 3 months for free with our trial. Click here to request it.

Start trial

UPS remote monitoring portal: Cyber Secured Monitoring

Eaton Cyber Secured Monitoring complies with rigorous cybersecurity processes, requirements, and testing standards. As a software-as-a-service (SaaS) web application, it can run either on a secured cloud or on your own local network.

Connecting to your devices without any compromise to security and availability, it enables services such as remote monitoring, early anomaly detection, and health reporting. 

Eaton Cyber Secured Monitoring

System is 24/7 monitored by an Eaton Expert. Faster response to malfunctions, comprehensive periodical health report of UPS performance including prediction analysis and lifecycle management.
Learn more

Remote monitoring services portfolio

Connected

Connected is a flexible remote monitoring service for 1ph Eaton UPS – whether it’s under warranty or not – with no obligation to renew the licence.

Contact a service expert
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Total protection against failures

 
  • Continuous remote monitoring by a specialist Eaton team, with Cyber Secured Monitoring
  • Alerts in case of failure or critical alarm
  • Preventive battery notifications
  • Early anomalies detection 
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Improved reliability by responding to early signs of degradation
Real time UPS diagnostics
Proactive maintenance investment optimisation
Periodical health reports of UPS fleet performance with Eaton recommendations
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Connected Warranty 

  • Extended warranty for 1 or 3 years 
  • Continuous cyber secured monitoring by a specialist Eaton team
  • A UPS remote monitoring portal
  • Comprehensive monthly health reports with Eaton recommendations
  • Standard exchange of the equipment speeded up thanks to the remote diagnostic 
  • Professional helpline during the working hours 
  • Renewal possibility for up to 7 years in total 
Contact a service expert
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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
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